Sunday, 10 January 2016

Improvements to our Online Services - Coming Soon!

From April 2016 we will be providing an enhancement to our current Online Services.

As part of a national program to improve the access to medical records, those patients who are registered for our online services will be able to view their detailed coded medical records using their computer, tablet or smartphone. This will provide a much more detailed record than you can currently see, although for now it will not contain any uncoded data.

To help patients better understand there are more details on our website, and the NHS has produced a Frequently Asked Questions leaflet available here.

If you haven't already registered, click the link above for details on how to proceed.

Tuesday, 3 November 2015

Online Services have been restarted!

Well, we promised we would switch on our online services as soon as possible!

Today we went live with our new clinical system. True to our promise we have switched the new online service on as soon as we could! To use these services you will need to re-register. (Sorry but its a new service).

Click here to read about how to register.

If you were using our old Vision Online Service then you will not need to bring your ID in again 

Monday, 19 October 2015

Our online services will be suspended from this weekend!

Important Reminder

This weekend we will be switching off our online services (online repeat prescription and online appointment booking).

This is because we are readying ourselves for our systems upgrade which will be occurring between 26th October and 3rd November. If you have not read about it yet please review our website here.

Please keep reviewing this blog for news updates, as we will switch on the replacement service as soon as possible. (We are as keen as you are to have it working ASAP!).

Thursday, 15 October 2015

Patient Participation Group Meeting

All Patients are invited to a talk entitled:

Tell me Doctor...

An opportunity to have your questions answered by a panel of doctors from the surgery.

Thursday 19th November
Hythe & Dibden Parish Hall

For full details see the website HERE

Wednesday, 14 October 2015

Your usual GP

Whilst the practice offers each patient the choice of all our doctors for appointments, each patient is allocated a "usual GP" who has overall responsibility for a patients care. It will be this GP who predominantly deals with the administration aspects of a patient's care.

To find out who is your usual GP you can:
    - contact the surgery and ask reception.
    - look on the top of your repeat prescription. The name at the top is your usual GP.

Saturday, 10 October 2015

Reminder - we are updating our computer systems

This is just a gentle reminder that the surgery will be undergoing a major system upgrade at the end of this month.

Full details are available on our website at

We will be switching off our online services over the weekend of 24th/25th October. Over the last days of October and the first couple of weeks of November we need you to bear with us as we set up, and get our final stages of training on the new system.

Please could you try to avoid ordering prescriptions between 29th Oct - 3rd November.

Thank you for your patience.