Tuesday 3 November 2015

Online Services have been restarted!


Well, we promised we would switch on our online services as soon as possible!

Today we went live with our new clinical system. True to our promise we have switched the new online service on as soon as we could! To use these services you will need to re-register. (Sorry but its a new service).

Click here to read about how to register.

If you were using our old Vision Online Service then you will not need to bring your ID in again 

Monday 19 October 2015

Our online services will be suspended from this weekend!



Important Reminder

This weekend we will be switching off our online services (online repeat prescription and online appointment booking).

This is because we are readying ourselves for our systems upgrade which will be occurring between 26th October and 3rd November. If you have not read about it yet please review our website here.

Please keep reviewing this blog for news updates, as we will switch on the replacement service as soon as possible. (We are as keen as you are to have it working ASAP!).

Thursday 15 October 2015

Patient Participation Group Meeting

All Patients are invited to a talk entitled:

Tell me Doctor...

An opportunity to have your questions answered by a panel of doctors from the surgery.

Thursday 19th November
7.15pm
Hythe & Dibden Parish Hall

For full details see the website HERE

Wednesday 14 October 2015

Your usual GP


Whilst the practice offers each patient the choice of all our doctors for appointments, each patient is allocated a "usual GP" who has overall responsibility for a patients care. It will be this GP who predominantly deals with the administration aspects of a patient's care.

To find out who is your usual GP you can:
    - contact the surgery and ask reception.
    - look on the top of your repeat prescription. The name at the top is your usual GP.

Saturday 10 October 2015

Reminder - we are updating our computer systems

This is just a gentle reminder that the surgery will be undergoing a major system upgrade at the end of this month.

Full details are available on our website at www.waterfrontandsolent.co.uk/systems-upgrade.

We will be switching off our online services over the weekend of 24th/25th October. Over the last days of October and the first couple of weeks of November we need you to bear with us as we set up, and get our final stages of training on the new system.

Please could you try to avoid ordering prescriptions between 29th Oct - 3rd November.

Thank you for your patience. 

Wednesday 30 September 2015

SMS News


We regret to inform our patients that the SMS reminder service provided to the Surgery by the NHS will end today.

Tuesday 15 September 2015

Stoptober... Are you ready?





Want to stop smoking? Why don't you join the thousands signing up to quit this October.
Details are available here

Friday 21 August 2015

IMPORTANT News - A Major System Update



Every once in a while a system needs a major upgrade, and General Practice is no different.
 
For a two week period at the end of October/beginning of November the surgery will be moving to a brand new clinical system, EMIS Web. This represents a major upheaval at the practice during which time all operations of the surgery will be affected.
 
What will change?
 
Our clinical records system
Our appointment management system
Our prescription management system
Our online service provider

Please read our website to find out how the changes will effect you and how help us to minimise the disruption that may occur.

Wednesday 19 August 2015

SMS reminder service due to end in September



We regret to inform our patients that the SMS reminder service provided to the Surgery by the NHS will be ending at the end of September 2015.

This is because the service will no longer be funded centrally.

At this point in time we are unsure if local commissioners will have the funds to replace the service.

Saturday 25 July 2015

We are now Booking Flu Clinic Appointments!


Yep, its that time of year once again! The appointment books are open for this year's flu vaccination clinics.

The dates we have announced so far are:

Saturday 19th September, Waterfront Surgery 8.30am - 12pm
Thursday 1st October, Waterfront Surgery 7pm - 9pm
Saturday 10th October, Hythe & Dibden Parish Hall, West Street 8am - 1pm

To book your appointment please ring the surgery on 023 80841841.

All vaccinations are carried out in a safe environment with a doctor present at all times. The safest place to have your flu vaccination is always with our team. Book now and add the date to your diary!

Thursday 9 July 2015

Electronic Prescription Service - Have you signed up?



Do you have repeat prescriptions?
Fed up of collecting the paper prescription and taking it to the chemist and waiting for it to be prepared?

You can now have your prescription transmitted electronically straight to a chemist of your choosing, near your home, work or wherever is convienient.

For details see our website's prescription page.

Tuesday 7 July 2015

Saturday blood tests at Waterfront Surgery

Did you know that from 1st August the Surgery will be open every Saturday for blood tests?
Full details of the blood test and x-ray services available locally can be found on our website here.

Monday 6 July 2015

SMS Alerts not working properly

This is to notify patients that since the NHS swapped suppliers for its SMS alerting service (the service we use to remind you of your appointment) it has been a little bit unreliable. We apologise but it is out of our hands!
For those that are interested the NHS moved from Vodafone to EE!

If you aren't signed up for alerts then let us have your mobile number. Click here

Thursday 21 May 2015

The West Hampshire Dementia Roadmap

 
As you may know, this week is Dementia Awareness Week. As part of our locality's ongoing support for patients dementia and their families the new Dementia Roadmap has been published.

The West Hampshire Dementia Roadmap provides high quality information about the dementia journey alongside local information about services, support groups and care pathways to assist primary care to support people with dementia and cognitive impairment, their families and carers.

Click here to find our more.

Sunday 19 April 2015

Another successful PPG Meeting

Once again our Patient Participation Group (PPG) excelled in bringing together a very popular meeting last week all about dementia.

We would like to thank the brilliant speakers who came to give a fascinating talk and we look forward to more meetings organised by our PPG.



Saturday 4 April 2015

Did you know?

We are the only GP Surgery in the Waterside area to offer Saturday morning appointments!

And we have been doing so since 2010!!

Friday 27 March 2015

An update on Dementia!

For those of you who do not subscribe to our practice newsletter we would like to inform you all of an upcoming meeting arranged by our Patient Participation Group:

An Update on Dementia

Where: Hythe & Dibden Parish Hall, West Street, Hythe
When: Thursday 16th April 2015
At: 7.30pm (refreshments served from 7.15pm)